Freshworks: Empowering Effortless Customer Service for sales, marketing & support

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees.
Freshworks exists to make the world of work faster, easier, and more human. Here’s how we do it.
TRUSTED BY 60,000+ BUSINESSES OF ALL SIZES

Our Services

Customer Engagement Solutions

FRESHCHAT

Modern online chat software integrated into web or mobile application. Provide customers and employees with a modern messaging service experience. Enable proactive messages based on visitor behavior, send real-time feedback and get all the information context to provide better support service. More specifically, Freshchat can also integrate with CRM tools to manage Leads and orders easily.

FRESHDESK

Intuitive, feature-rich customer care support software. Use Freshdesk to manage all conversations with customers from omnichannel omnichannel at a single place (from Email, Hotline, Live chat, Social Network (Facebook, Twitter), website application, …), help business does not miss any request. Based on the Cloud Computing platform, Freshdesk provides a variety of features such as ticket management, customer behavior analysis, frequently asked questions (FAQs) setup, automated notification delivery and many other support. other aid.

Employee Engagement Solutions

FRESHSERVICE

Bringing a miniature IT Service Desk service to businesses. Management software in the enterprise is easy to use, easy to configure, typically: ticket management, asset management, inventory, contracts, data, catalog functions to help employees easily Select the necessary service during the working process.

FRESHTEAM

Ideal management software for Human Resources department. A software that supports the human resources department in recruitment, personnel management, holidays, employee data and other work items of the department.

Sales & Marketing Solutions

FRESHSALES

Support the sales team to manage and approach customers. Provide a CRM platform that fully meets the necessary features for sales activities, such as automating connections with phone and email, tracking customer behavior, scoring leads and managing customer transactions. other transactions.

FRESHMARKETER

Increase the conversion rate of users on the web. The All-in-one Conversion Rate Optimization Toolkit is packed with all the powerful features you need to increase customer conversions for your website and sales funnel.

Why Choose Test Triangle

Opt for Test Triangle as your preferred provider of Freshworks services in UK, India, US, Ireland, and Globally. As an esteemed Freshworks Certified Partner, we are dedicated to delivering customised solutions, seamless implementation, and optimised workflows.

Trust Test Triangle to fulfill your Freshworks requirements due to our reliable expertise, comprehensive range of services, and commitment to delivering itsm solutions that streamline workflows, and drive business success.

Explore the potential of our technical solutions, backed by the Freshworks suite of tools, and witness the fast technical impact they can have on your business.

Contact Us

Testimonials

We appreciate Test Triangle’s customer focused approach, expertise in Atlassian products and their excellent support - National Life & General Insurance...

Gunasundaram Gnanamuthu

Head of IT

National Life & General Insurance

Test Triangle successfully completed both user and functionality testing for a large government project on behalf of Purple Pod, the Test Triangle..

Mark Gaffney

Chief Executive Officer

Purple Pod

GeoComply's experience working with Test Triangle was fantastic. Even at the project quotation stage, there was a very fast turnaround that made...

Lindsay Slader

Operations Manager

GeoComply

Freshworks: Empowering Effortless Customer Service for sales, marketing & support